Returns & Exchanges
At Kodak Photo Plus, we want you to be completely satisfied with your imaging and electronics gear, which is why we offer a 30-day return window for most products in their original packaging. If your purchase doesn't meet your creative needs, our streamlined process ensures a quick resolution or exchange.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
- 2.Pack Your Gear
Securely place the electronics in their original manufacturer packaging, including all cables, manuals, and accessories to ensure a full refund.
- 3.Affix Shipping Label
Print the prepaid shipping label provided via email and attach it clearly to the outside of your shipping box, covering any previous tracking barcodes.
- 4.Receive Refund or Exchange
Once our technicians inspect the returned hardware, we will process your refund to the original payment method or ship your replacement within 3-5 business days.